United Call Centers

International Travel Agent

International Travel Agent - UCC

At United Call Centers, we provide quality services to our clients and we are looking for the best candidate to join our new organization as a International Travel Agent.
Our partner is the world’s leader in workforce lodging logistics, with the industry’s largest hotel database. The company provides full-service lodging services for railroads, other industries, and airlines (not an airline company).
If you speak English and Spanish or French and you want to work in a young, lively team, do not hesitate to apply.

Required Language Level:
  • English and German – Full professional proficiency / communication
  • English and Russian – Full professional proficiency / communication
Main Tasks:
  • Client and ground staff support, high-level customer service by phone, handling incoming and outgoing calls, working directly with client employees
  • Professional client care service in the travel industry
  • administrative tasks related to travel management, performing day-to-day back office tasks (copying, filing, and compiling research)
  • Obtain and evaluate all relevant data to handle complaints and inquiries according to specific quality indicators
  • Error identification and handling
Requirements:
  • Excellent oral and written communication skills
  • Good sales and negotiation skills
  • Proficiency in Microsoft Office Suite and Online applications
  • Great analytical and problem solving skills
  • Strong command of English and German or Russian languages
  • Customer service experience is must
  • Travel experience / Hotel / airline is an advantage
What we offer:
  • Competitive salary and benefit package
  • Full-time employment
  • Supportive corporate culture and leadership
  • Professional development programs, training, and educational support
  • Employee and family friendly-workplace
  • International career potential
  • Leadership opportunities
  • Fringe benefit
  • Workplace flexibility
Job location:
  • Debrecen
  • Miskolc
  • Budapest

If you are interested in this role please apply with your English CV and an indication of the expected salary: karrier.mc@unitedcallcenters.hu